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Businesses are staking money on AI to reduce fraud risk - Times of India


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    Digitalization and internet penetration have witnessed rapid expansion in recent years, with an estimated 66% of the global population, roughly 5.3 billion people, now connected to the internet. India, in particular, is experiencing a surge, with an active internet user base of 759 million poised to reach 900 million within the next couple of years, as per a recent report.
    However, this proliferation of digital technology adoption has led to an exponential increase in online fraud, prompting digital technology players to be on guard.

    A Deloitte study, for instance, underscores that 60% of Indian private insurers have observed a substantial uptick in insurance-related fraud cases. Meanwhile, Indian banks grappled with over 4,000 fraud cases by September of the previous year, involving significant sums of up to Rs 36,000 crore.
    Yogendra Goyal

    , CTO of Kuhoo Technology, an online student loan platform, emphasizes the importance of a comprehensive approach to fraud and risk management, including cultivating a risk-aware culture within organizations, identifying fraud risks, evaluating their extent, implementing preventive actions based on risk assessments, and continually reviewing response strategies. In the lending industry, rule-based fraud detection and prevention technologies have existed for years, but the evolving nature of fraud mechanisms demands a more holistic technology framework. Artificial intelligence (

    AI

    ) is proving invaluable in the fintech sector, as it analyzes a user's past behavior, employs deviation matrices for identifying fraud risks, and detects frauds and related risks in real-time. Robust authentication mechanisms are also being established, with new user onboarding processes incorporating stringent Know Your Customer (KYC) measures.
    Furthermore, to address fraud risk management, numerous startups and companies have emerged to offer enhanced safety and security for enterprises. Companies such as mFilterIt and Noventiq provide solutions for building secure digital ecosystems, covering a wide spectrum of digital operations, including AI and data, cloud solutions, cybersecurity, ad-traffic validation, and mobile identity solutions. Meanwhile, Castler, backed by Venture Catalysts Group, offers Escrow-as-a-Service, providing digital solutions and pre-configured suites for companies requiring diverse payout mechanisms.

    Amit Relan, co-founder and CEO of mFilterIt, acknowledges the evolving nature of fraud threats, ranging from data breaches to organized attacks. With increased digital penetration and connectivity, these frauds have become more deceptive and easier to commit, undermining consumer trust and financial security. Combating these threats involves not only advanced technology implementation by brands but also heightened consumer vigilance, including avoiding suspicious links and questionable websites or apps.

    Social engineering attacks, such as phishing emails, pretexting phone calls, and impersonation scams, necessitate organizations to educate their employees about these techniques and implement robust security measures.
    Vinod Nair, senior VP of India Operations at Noventiq, points out the challenges that organizations worldwide face in the rapidly evolving digital landscape. According to Fortune Business Insights, the projected global market for fraud detection and prevention is expected to reach an impressive $129.17 billion by 2029.
    For financial institutions, companies like CrossFraud provide enterprise risk management platforms to equip banks and financial institutions with highly efficient financial risk management frameworks. CrossFraud's self-adaptive, AI-powered platform enables these institutions to manage fraud risk while offering services for anti-money laundering and compliance, name screening, customer risk rating frameworks, and more.
    Dhiren V Dedhia, Head of Enterprise Solutions at CrossFraud, emphasizes that advanced analytics and Artificial Intelligence (AI) have become potent allies in the battle against fraud. These technologies can analyze vast amounts of data in real-time, enabling organizations to detect patterns, uncover anomalies, and identify potential fraudulent activities. Machine learning (ML) further strengthens fraud detection capabilities by continuously training on historical data, allowing organizations to stay ahead in unmasking fraudulent transactions and activities with increasing accuracy. As regulatory bodies tighten their grip on fraud prevention and risk management, organizations must align with regulatory compliance requirements.

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